Cancellation

Cancellation 

No Cancellation and No Refund Policy for Personalized and Digital Products

Hobby Craft Online, we strive to offer products of the highest quality, tailored to the specific needs and preferences of each customer. Due to the unique nature of our personalized and digital products, we want to inform our customers of our no cancellation and no refund policy.

Custom Products:

No Cancellation: Once an order has been placed for a personalized product, cancellations are not accepted. This is because the customization process begins immediately to meet each customer's specific requirements.
No Refund: We do not offer refunds on personalized products. Each order is created to the exact specifications provided by the customer, making these products one-of-a-kind and not resellable.

Digital Products:

No Cancellation: Orders for digital products cannot be canceled once the order has been placed, as access to these products is granted instantly or on a scheduled basis.
No Refunds: Due to the intangible nature of digital products, we are unable to offer refunds once access has been granted or the product has been downloaded.
We understand that this policy may raise questions, and we are more than willing to answer any concerns before you place your order. Our goal is to ensure complete satisfaction with our personalized and digital products.

Thank you for choosing Hobby Craft Online. We are committed to offering you the best experience with our unique products.